Big O Tires

What can I say! Outstanding service. This place was recommended by a friend who lives here. I had a nail in one of my tires and dropped in around lunch time to get it fixed. Staff were very friendly and gave me a window of approx 60 minutes till they could get started. After roughly 1 hr, it was plugged, wheel nuts torqued, and ready to go. When I went to pay, they wouldn't accept any money! (Not sure if it was because we are Canadian, or because I had Veterans license plates!). Regardless, they made our day! Can't thank them enough.

Gus is great! Everyone is friendly and courteous. Every repair or tire replacement I've had, they come in at bid price. They are good at communicating. If an issue does happen, they let you know right away, and discuss options with you.

I wish to change my previous review from negative to positive. Although my first experience wasn't a pleasurable one. But since then, I have used their service 2 to 3 times again. I'm impressed. I recommend them.

This place is amazing. Started out this morning with one of our newly installed tires from California being down 10 pounds and Pressure so it went to Big O tires just to put some air in the tires and thankfully the technician checked for a leak and found one. They got us in right away, even though they were already busy and found out that the valve stem was leaking. The owner got involved made sure everything was taken care of correctly so we wouldn’t have any additional problems and understood that we were going to be traveling 2000 miles and didn’t need tire problems. He went so far out of his way to go to a local hardware store for one specialized screw that was missing from the center cap of our rim. It had nothing to do with the leak, but needed to be resolved as well. Sergio our service tech went to the auto parts store to help get a valve extension for our TPMS. Who does this, exceptional. Customer Service and being attentive to detail is what this place is all about. Drive out of your way to go here if you need tires. We even had a doughnut while waiting. 5 stars

After searching all over town for a very specific tire for my vehicle and speedy service, Arturo Carrasco and Jake Brown knocked it out of the park. These two guys were fabulous! I can't recommend them more. EDIT! I wrote this as i was sitting waiting for my service to be completed. Jake came over, found the EXACT tire i need. He really really really went above and beyond.